General Terms and Conditions of Sale

 

ARTICLE 1: INFORMATION AND ORDER

The customer must identify perfectly the products to order. In case of uncertainty, do not hesitate to contact CBP COUSSINETS BAGUES DE PRECISION SASU. The customer must ensure that the technical information he communicates, correspond to the desired application. CBP COUSSINETS BAGUES DE PRECISION SASU will not be held responsible for errors due to modifications or transformations different from the origin.

The General Terms and Conditions of Sale are offered to the Customer on the one hand in the form of a text included in all catalogs, website and shop. The customer is therefore deemed to have read and accepted wholeheartedly when making any order or acceptance of an offer made to him by CBP COUSSINETS BAGUES DE PRECISION is subject to these Terms and Conditions which constitute the law Parties.

The General Terms and Conditions of Sale may be modified at any time without notice by CBP COUSSINETS BAGUES DE PRECISION. The current version of the General Terms and Conditions of Sale is 03 December 2019.

CBP COUSSINETS BAGUES DE PRECISION with capital of 94200 euros, having for registered office 7 RUE LEON JOUHAUX - 78500 - SARTROUVILLE, France. SIRET number 57220600100024 VAT Intracom. FR91572206001- MAF: 2815Z having as an e-mail address - cbp3@wanadoo.fr has developed an activity and a website called https://boutique.cbp-bearing.com, whose subject is in-store, mail order and online sales , mechanical parts such as: bimetal bearings, sliding bushings and sliding thrust washers, flanges ... etc. to professional or private customers.

The e-commerce website https://boutique.cbp-bearing.com offers customers a number of services, free online information as part of its product catalog and a system of order placement and payment, expressly subject to the respect by the customer of  General Terms and Conditions of Sale.

Legal provisions specific to mail order / distance selling to individuals and / or consumers and more generally all consumer protection provisions are only applicable to transactions made on products regularly held in stock at the date of the order by private customers, and professionals.

Orders from customers located in countries other than France are accepted.

The simple act of placing an order by CBP COUSSINETS BAGUES DE PRECISION implies the total and unreserved aceptance by the customer of the General Terms and Conditions of Sale of CBP COUSSINETS BAGUES DE PRECISION. CBP COUSSINETS BAGUES DE PRECISION expressly reserves the right at any time to add new products, to remove all or part of the products marketed in the catalogs, to modify their presentation or the technical-commercial information or to stop their marketing without any notice. The presentations and tariffs of the products and materials offered in the catalogs are based on information provided free of charge, for information only and not contractual (including references, wording, technical descriptions, PDF sheets, photos). They do not bind in any way CBP COUSSINETS BAGUES DE PRECISION that can not be held responsible for any inaccuracies or errors that may be introduced. It is therefore the responsibility of the Customer to carry out any verification and to request any confirmation that he deems useful. CBP COUSSINETS BAGUES DE PRECISION will not be held responsible for interruptions or delays recorded on the site due to the execution of maintenance works, technical breakdowns, a force majeure, because of third parties or under any circumstances. that they are, independently of his will or the impossibility to access the Site such as the cases of Internet network interruption or failure in the reception equipment from the Customer to the Internet network.

WARNING: In general, there is an express agreement between CBP COUSSINETS BAGUES DE PRECISION and the CUSTOMER that the e-mails will be authentic between the parties as well as the automatic registration systems used on the website, in particular as to the nature and date of the order.

ARTICLE 2: PRICES

The prices of our products are indicated in euros taxes excluded. In case of sending the shipping costs are fixed and include: processing, packaging and shipping to the customer address. All orders regardless of their origins are payable in euros.

CBP COUSSINETS BAGUES DE PRECISION reserves the right to change prices at any time. The products will be invoiced on the basis of the price in force at the time of the orders registration. CBP COUSSINETS BAGUES DE PRECISION makes available to its customers, catalogs of products available according to a single pricing method.

CBP COUSSINETS BAGUES DE PRECISION updates its prices when necessary.

ARTICLE 3: PAYMENT METHOD

A / BANKING CARD

We accept payments made with national and international VISA and MASTERCARD bank cards.

1) By credit card online: On the website https://boutique.cbp-bearing.com. In the payment procedure, your credit card number never reaches us, only the name of the bank treated and this in an encrypted (SSL) and automated way. Your card is charged to the order without us being able to intervene.

B / BANK CHECK

By check mail (only issued by a French bank):

a) Validate your order, print it if necessary (order on site)

b) Fill out your check in Euros (€) payable to CBP COUSSINETS BAGUES DE PRECISION

 

C / BANK TRANSFER

For any refund by bank transfer in France and International at the express written request of the customer, it will be deducted from the amount due the amount of the bank fees of 17.00 €uros.

In the case of a refund of less than 30.00 €uros, this refund can only be done on credit card.

ARTICLE 4: SHIPMENTS - DELIVERIES

CBP COUSSINETS BAGUES DE PRECISION makes every effort to deliver the products ordered within the indicative timeframes proposed from the order registration and this, independently of cases of force majeure, such as delays of transport, stock-outs at our suppliers, strike, natural disaster, bad weather, etc. ...

In case of out of stock, CBP COUSSINETS BAGUES DE PRECISION warns the customer of a new deadline, and proposes either to wait for this delay, or to send the available products in which case it will be refunded of the difference of regulation, in case of payment with order, without compensation or discount.

The customer receives an invoice with the goods delivered. Delivery period: Metropolitan France UPS (delivery against signature with insurance on products ordered) 48 to 72 hours, working days, after departure of the package. For the rest of the world, depending on the destination between 72 hours and a few days.

The delivery of your order is insured by UPS. As of UPS pick-up, you are delivered to your home in 48 to 72 hours subject to filing deadlines. You can on request from our services, get the tracking number and follow it live on https://www.ups.com/WebTracking?loc=en_EN&requester=ST/

If you were absent, your postman drops in your mailbox a calling card mentioning date and address of post office where you will be able to withdraw your parcel on presentation of an identity document. From the date mentioned on the calling card, you have 15 days to withdraw your parcel. After this period, it will automatically be returned to the sender. In the event of reshipment requested by the customer, the shipping costs are again at the customer's expense.

We do not use the shipment without tracking, to provide maximum secure shipping service, your satisfaction is also ours, no claims package, no worries of delivery: purchased object = delivered object.

For items that can not be shipped by post, (large lengths, large volumes, etc ...) in case of doubt contact CBP COUSSINETS BAGUES DE PRECISION the transport will be by carrier, on estimate duly accepted by the customer.

For any removal of parcels by carrier at the request of the French or international customer, CBP COUSSINETS BAGUES DE PRECISION disclaims any responsibility, deterioration, loss or theft of its contents.

ARTICLE 5: CUSTOMS DUTIES

Any order placed and delivered outside France may be subject to taxes and customs duties that are imposed when the package reaches its destination. These customs duties and taxes related to the delivery of an item are at your expense and are your responsibility. We are not required to verify and inform you of applicable customs duties and taxes. To know them, we advise you to inquire with the competent authorities of your place of residence.

ARTICLE 6: RETURN - CANCELLATION - EXCHANGE - GUARANTEE

When registering for the first time on the website, https://boutique.cbp-bearing.com, the customer fills out an electronic information sheet containing mandatory fields (in particular: last name, first name, company name, company, geographical addresses and electronic, telephone and fax numbers, INTRA-COMMUNITY VAT number for companies) as well as optional fields. The customers certifies that information communicated to the Company is accurate the day of the order and the contact person mentioned in the card is authorized to place orders on behalf of the customer.

In accordance with the Data Protection Act of January 6, 1978, the customer has a right to access, modify, rectify and delete personal data concerning him. The customer assumes sole responsibility under a username and password confidential that will allow him to confirm his order. The password management confidentiality, the periodic renewal of the username and password is under the sole responsibility of the customer.

If the products have already been delivered to the customer or are in the course of transport, an order cancellation will be subject to the return of goods in perfect condition in their original packaging, clean, not torn and complete, with the customer ‘s expenses and only the Shipping costs will be charged to the customer. In the event that the customer should return a product, new and clean in their original packaging to CBP COUSSINETS BAGUES DE PRECISION, to proceed with an exchange, a prior agreement return product must be requested, by e-mail, mail or phone, by justifying in writing on the invoice the information necessary to process parcel. Without information, the return will not be processed, we will wait for your information.

The day of receipt of your package:

- You have the right of withdrawal of fourteen (14) days provided by law to return the items without having to justify a reason. Only the parts will be reimbursed at 100%, the costs of transportation to and from the customer are the customer’s responsibility.

- If for personal reasons, you are not satisfied with a product that you ordered, you can return it to us after obtaining an agreement, within 30 days, in its original packaging, without trace of assembly, and we will refund the product amount, reduced by 20% corresponding to the payment of damages and interest of the total selling price including all taxes, return transport costs are at the customer's expense.

- If the returned products are not in perfect condition (if they are not new and clean in their original packaging), the return will be refused. The costs of transportation to and from the customer's account are the customer’s responsibility.

- In all cases, the cost of transportation to and from the customer will remain the customer’s responsibility (guarantee, exchange, return).

 

CBP COUSSINETS BAGUES DE PRECISION is committed to customer satisfaction and makes its refunds within a few days after receipt parts. CBP COUSSINETS BAGUES DE PRECISION guarantees all products. Under no circumstances will the assembly and disassembly phases be taken as warranty by CBP COUSSINETS BAGUES DE PRECISION. (Reminder: only products are guaranteed).

ARTICLE 7: INCIDENTS - DISPUTES - CLAUSES OF RESERVE OF PROPERTY

The products marketed by CBP COUSSINETS BAGUES DE PRECISION are sold with a clause expressly subordinating the transfer of their property to full payment of the price, taxes and accessories.

Any dispute relating to the interpretation, performance or breach of contract concluded between CBP COUSSINETS BAGUES DE PRECISION and the Customer, even in the event of a warranty claim or multiple defendants, will be in the absence of amicable agreement, the exclusive jurisdiction of the Commercial Court of Versailles. The relations between CBP COUSSINETS BAGUES DE PRECISION and the Customer are subjected to the French right.

Retention of ownership of the goods until payment Reserve property prices, law of 12/05/1980

ARTICLE 8 - TERMS AND CONDITIONS OF SALE OF PRODUCTS

Invoice payment for a product sold.

the invoice for the product sold is payable in cash, except special conditions. Under these conditions, and in case of late payment or unpaid, the company CBP may charge the customer, without prior notice, costs of recovery, management of his file, and unpaid the amount will be made known to the customer by a display in the premises of the company.

For business customers, in accordance with Article L441-6 of the French Commercial Code, failure to pay by the customer on the due date will automatically result in the invoicing of late payment penalties per day of delay calculated on the basis of a rate equal to the interest rate applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points.

Late payment penalties are due without the need of a reminder.

The advance payment of the invoice will not give rise to any discount.

ARTICLE 9 - DISPUTES:

In case of dispute concerning the execution of this contract:

If the customer is not an individual, the court on which the head office of CBP COUSSINETS BAGUES DE PRECISION is located will have sole jurisdiction,

If the customer is an individual, the choice of the competent court will be made in accordance with the law.